We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied with the item you received, whether it's defective, missing, or simply not what you expected, please contact us within 30 days of receiving your package.

To initiate a return, please contact our customer service team and provide your order number along with the reason for the return. Our dedicated team will handle your request and provide further instructions if the return is approved.

Please note that the returned item must be in new or unused condition, with all original packaging, accessories, manuals, and documentation included. We also kindly request that you take photos or videos of the return package for our records.

For defective products, a full refund will be credited to your original form of payment. For non-defective items, the refund will exclude all shipping and handling fees.

Refunds will be processed promptly. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 14 business days of receiving the returned item or cancellation request. Please contact your card-issuing bank directly for inquiries about when the credit will be posted to your account.

We are committed to resolving any issues with your order promptly and ensuring that you can shop online worry-free. If you have any questions or concerns, please don't hesitate to contact us at info@kinsur.com.

We appreciate your understanding and cooperation.

This return policy outlines the process for initiating a return, the conditions for returning items, and the refund process, providing clarity and reassurance to customers.

For any question,just contact us : info@kinsur.com